Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. 11 November 2022. The value of the supplement will be confirmed to you at the time of making a booking with us. US Celebrity News. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. Australian Wine regions visiting Adelaide, Melbourne & Kangaroo Island. Other special diets such as kosher meals, gluten-free and lactose-free may be available upon advanced request. For items which are so deposited, the maximum we will pay you if any item(s) is lost or damaged (for any reason) whilst in our care is the maximum which is payable under The Athens Convention (see section 5.8 below) in this situation. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. The allowance is two bottles per stateroom. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. You are required to follow all directions given to you by the staff on the tenders. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. 3.2 What class of flight seat/ticket is booked? The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. You are also strongly advised to take out appropriate and adequate insurance to protect such items. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. For most international flights, this will be the Montreal Convention 1999. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. The changed arrangements will then be treated as a new booking. This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. There is an exception for Celebrity Xpedition Class (I don't know what that is). All bookings are subject to these booking conditions. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. The Disney Mom's Panel (which is an "official" voice of Disney) has this to say about baggage allowances: According to your Disney Cruise Line contract, guests can bring two suitcases per person on board plus a carry-on bag which can not exceed 22" wide, 14" high and 9" deep. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. While your stateroom will come stocked with premium bath amenities, you might want to bring travel-sized bottles of your preferred products, too. per person, the extra 27 kg will cost you 270 :eek . Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. It is confusing, but what Carnival is saying is this: 1. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). Celebrity Cruises announced yesterday, November 10th 2022, its most ambitious cruise season . In some cases, these could be the full cost of the ticket. Learn more and find out what to do with your extra luggage to move hassle-free along your journey. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. From time to time we may have various common interest groups onboard attending for example conventions, conferences, seminars, training courses, competitions, tournaments or specialty holidays such as cookery and dancing courses. The exclusions and limitations of liability of Carrier set forth in the provisions of these Booking Conditions, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted ship or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others; as well as owners and operators of all shoreside properties at which the Vessel or any substituted ship or the Transport may call. If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. Luggage Valet is a service offered to help make your return travels as carefree as your cruise. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. These fees are detailed in section 1.11. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. Celebrity Cruises Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. We cannot accept responsibility for any services, which do not form part of the package holiday. For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. Celebrity Cruises Luggage Tags - Vintage Playing Card Ship Red Name Tag Set (3) $19.99. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. On ships departing from ports in Europe, Asia, South America, Australia or New Zealand, no person under eighteen (18) (a minor) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent, a legal guardian or authorised person* who is over the age of eighteen (18). Please make sure you know your stateroom number and room location. 1.5 What happens to money paid to a travel agent? Age 16 and over*. But it can be 7.5kg or even 10kg. Thanks in advance!!! Please ask your travel agent for further information. $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. If a drink costs more than the per drink allowance are we charged full price or just the. If you use our website to build your own package (see question In General Information What is a build your own package?), add components to a standard cruise only or standard fly/cruise package, you may be required to pay a higher non-refundable deposit. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. A round trip is also known as a trip . If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Certain types of holiday come with a bigger allowance of 20kg - this is clearly shown whilst you're booking if it applies. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. Below are the guidelines set by some of the major cruise lines. Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. Toiletries. Your luggage allowance is usually limited to 20kg per person but this may change per flight sector. Celebrity Cruises Luggage Allowance & Restrictions, Royal Caribbean Luggage Allowance and Restrictions, PO Cruises: Luggage Allowance and Restricted Items, MSC Cruise Luggage Allowance: Rules, Limits and Forbidden Items, TGV and OUIGO Baggage Allowance | SNCF Luggage Policy, Shipping your luggage from Kranjska Gora to Nuth, Shipping your luggage from Dublin to Rijeka, Shipping your luggage from Copenhagen to Ghent. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. . Again, it varies from airline to airline. (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. When you pay you will be supplied with an ATOL Certificate. there is NO free luggage allowance!) Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. Celebrity Solstice sails from Cabo San Lucas. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. These bottles have to be unopened and are subjected to a corkage fee. Your local booking office is RCL Cruises Ltd with address at Building 7, The Heights, Brooklands, Weybridge, Surrey, KT13 0XW. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. Celebrity Cruises allow guests to bring on unlimited water or soda when they embark or in port. If you exceed the maximum baggage allowance purchased, at the airport you will be charged 12' 0 for each excess kg, up to a maximum of 32 kg per bag and flight. If flights are involved, then the airline' luggage policy will apply. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. Please note that the upgrade package may differ from the upgrade package offered by the airline. By continuing to browse the site, you agree to the use of cookies. Regrettably, no. Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. Torch lighters emit a powerful concentrated flame, and are therefore prohibited. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) So, if you go for the absolute limit of 50 kg. We regret we must reserve the right to refuse to allow anyone to travel in accordance with applicable laws including, but not limited to, EU Regulation 1177/2010 and EU Regulation 1107/2006 which permits us to lawfully refuse a person to travel in order to meet safety requirements established by international, European Union or national law or those competent authorities, where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner or where such refusal is necessary in order for us to comply with applicable safety requirements, or for air travel, the size of the aircraft or its doors makes embarkation physically impossible. 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