In this case, the solution is simple. Turn your water heaters circuit breaker off. I dont recommend you perform this workflow by yourself. The pan you use should be between 1.5 to 2.5 inches high and 2-inches wider than new water heaters. As a result, the heating element stops warming the water. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Electric Water Heater Troubleshooting, AO Smith Water Heater Thermostat Problems, AO Smith Water Heater Gas Control Valve Troubleshooting [A Step-by-step Guide], AO Smith Water Heater Reset Button [Complete Guide], State Select Electric Water Heater Troubleshooting [Ultimate Guide], State Select Water Heater Thermocouple Replacement [Ultimate Guide], State Select Water Heater Igniter Replacement [Ultimate Guide], State Select Gas Water Heater Thermostat Replacement [Ultimate Guide]. A water heater permit typically costs between $20 to $100. It has run flawlessly since we've put it in until this past month or so. CODE: 12, 121, Three timesPROBLEM: Flame loss. Error Code 03 (031) One Time This is the error code that shows people that the dipswitch settings are incorrect. The solutions to this problem are: Your AO Smith Hybrid water heater may start to supply slow or insufficient water for the following reasons: The probable solutions to your insufficient hot water problem are the following: A sudden drop in temperature setting can cause a significant problem in your AO Smith hybrid heater. Scale buildup on the heating element or on the bottom of the tank is one of the common reasons that can throw a wrench into work. Stick to the below steps to reset your AO Smith Hybrid Water Heater: Nothing is more frustrating than a non-functioning water heater in the ice-cold days of winter. Water heaters also require some airflow for proper ventilation and combustion. I have had similar experiences with these units. If not directed the to the exterior, the pipe should stop 6 inches from the garage floor. However, whether you need one depends on your location and the type of heater you intend to install. Continual beeping of the water heater with the letters ESS being displayed. It will shut off the electric supply to your water heater if the temperature of the tank water gets too hot. CODE: 341, Two timesPROBLEM: Exhaust thermistor failure. We live in northern New England and it's installed in our unheated basement. Smith Jaguar HSE-SCJ-015 User Manual, Water Heater A.O. Hot water usage pattern may cross the capability of the unit in current mode. We give high priority to troubleshoot and sort out all the complaints and issues of our custo I just installed a A O Smith 900 hybrid Hot water tank. Of course, there will be a solution which can be used for fixing this problem. Turn the electric power to your water heater off at the circuit breaker. Personally, I suggest you check the ECO or reset button. Published by at December 18, 2021. . Make sure to check your local building codes or talk to someone at your local building or planning department. If this is the problem, you must disconnect the connections and re-install them correctly. CODE: 761PROBLEM: Miscommunication in Easy-Link System. CODE: 441, Two timesPROBLEM: Problem with the flow sensor. Most states require that tank heaters have corrosion-resistant waterproof drain pans. However, youll need fewer skills and knowledge to replace an existing water heater than install a brand new one. . To solve the issue, follow our guide on the No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting. Then, ensure you have the following pieces of equipment at your fingertips: Secondly, check the user manual and drain the water heater by following the instructions. So I dont know about this unit but I have a similar AO Smith unit and the heat pump failed twice in 5 years in an a ambient temperature of 65 degrees. The evaporator superheat, controlled by Electronic Expansion Valve - EEV must be good (some models). In this case, you must flush the unit. You are using an out of date browser. How to tell if the AO smith water heater is working? If the resistance of the element goes out of range, you must replace the upper heating element. But the savings from this system is also too high. We combine sustainable energy with condensing (HE . Increased size. If the error code returns, I bet the sensor is at fault. Put your heater in a drain pan. How To Reset AO Smith Hybrid Water Heater? Thank you! Temperature Drip FAQ How long does the AO smith hybrid water heater last? Now, press the red button to reset the unit successfully. Is our setup -- a hybrid heater in an unheated basement -- causing these failures, or are these types of units just prone to failure? Smith Burkay HW-300 Installation Operation & Maintenance, Water Heater A.O. You should install a seismic strap about 18-inches from the bottom of a water heater and about 6-inches from the top. - 1 x Chassis/Water Pump Fan Connector (4-pin . Most tankless water heaters already meet efficiency standards. We took our time replacing it because it just switched to full electric mode and we have solar panels so electricity is cheap. Remove the upper access panel by using a flathead screwdriver. If the water pressure exceeds the range, you must install a pressure reducing valve on the cold water supply line. If the heater doesnt have power, you can turn the circuit off to check the connection. Disassembly. Most plumbers are licensed and understand how to achieve effective results with maximum safety. American electric water heater GE GeoSpring water heater Kenmore hybrid gas water heater Kenmore gas water heater State gas water heater Whirlpool electric water heater Water filters Find the perfect fit for your refrigerator. So, check out the section again. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. Water heaters should be surrounded by an air space or a certain level of clearance to function safely or properly. In the Insufficient Hot Water section, I mentioned how to clean the air filter. A few weeks ago the HPHW had an ECC error code on the display. It will just run forever without doing much, if it doesn't just freeze up with ice. Press the button and you will hear a click, which indicates you reset the ECO switch. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. High-speed native 10GbE connection (1 or 2 (TS51210RH only) 10GbE ports) 2.5/5 Gbps compatible, compliant with NBASE-T (IEEE 802.3bz) standard. Then, replace the junction cover of your water heater. Turn off electric power to the unit at the circuit breaker. Turns out, ensure you dont set the thermostat too high. Edr indicates there is not enough water in the tank. I've been conducting home inspections for 17 years. Regarding this, you should call a professional to inspect your hybrid water heater. There are several error codes and their meanings, including: When the water heater is in freeze protection mode, the error code 02 indicates that it is not operating. Close the cold water supply valve and open the drain valve. My hybrid water heater is displays code EPL. Troubleshooting Tankless Water Heater Error Codes, https://www.youtube.com/watch?v=Ir-2L7w9oSo, Water Heater Codes (https://www.youtube.com/watch?v=Ir-2L7w9oSo), installing an electric or gas tankless water heater, How To Install A Water Heater to Code (https://youtu.be/xEZs6exBxFE), WHY YOU SHOULDNT INSTALL A WATER HEATER YOURSELF, Water Heater Installation Code Requirements, Best Laundry & Utility Sink Faucets: Our Top Picks for 2023, How to Unclog a Shower Drain: 7 Ways to Remove a Shower Drain Clog, How Long Plumbing Lasts: When to Replace & Costs, Can Drano Unclog a Toilet: Lets Find Out, 10 Reasons Not To Use Drano: A Master Inspectors Opinion, What Size Tankless Water Heater Should You Buy: Sizing For Your Family Needs, Test & Replace a Water Heater Thermostat: DIY Guide, Titan Water Heater: Affordable Water Heating Options, Under Sink Water Heater: How Instant Hot Water Works. FIX: Check for blockage in the vents, the distance between the intake and exhaust terminals are per instructions and remove if there is grease or dirt in the gas burner and fan motor. Afterward, put everything back into its place. Open a hot water faucet to let the hot water run until it gets cold. Though the brand is different, it will help you a lot in finding the leaking point. An inline pressure gauge is also essential for pressure monitoring. Our comprehensive State Water. The following tutorial will help you in replacing the dip tube on your AO Smith Hybrid Water Heater: You can also read: Rheem Dip Tube Replacement. The model # is 1822110567141 if that helps. Remove the access panel and fold away the insulation. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Detach the thermistor and reattach it again. There is 1 item in your cart. So, read the guide thoroughly to detect and fix your hybrid water heater problems instantly. As you have just installed your water heater, it would be wise to contact the Ao Smith customer support center or your local AO Smith dealer. I pull the hot air from my attic to run it. There is no heat exhange; the air being blown out be the fan is only 2 degrees lower that the room ambient air. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. Less repair cost, less up front cost and we won't be cooling our basement or crawlspace down in the winter time. CODE: 70, 701, One timePROBLEM: Problem with the computer board. Below, I will disclose the meaning of those error codes and show you the way of erasing them. You should inspect the heating element electrically. Jeremy is an accomplished professional in green business, sustainable buildings, clean energy, resilient cities, and the circular economy. Your AO Smith Water Heater will flash the error code E03 if there is a low water level in the heater. Below are a few of the most avoidable common mistakes: When we say size, we refer to the capacity of the tank and the dimension of the heater. Smith water heater? Features: Improved efficiency designed in, to ensure available hot water at the lowest possible cost. If it doesnt throw a trouble code, make no beeping, or flashing light, and understand the water is functioning properly. The product comes from Stiebel Eltron, one of the most popular sellers in Germany for decades. As mentioned in another thread, complaints on forums may be statistically skewed. To obtain technical, warranty or service assistance during or after, the installation of this water heater, call toll free, When calling for assistance, please have the following, Up-flow models gas-fired commercial copper boilers for hydronic heating and hot water supply (64 pages), Electric water heater with wireless remote controller (20 pages), Commercial gas water heaters power vent/power direct vent gas models with hot surface ignitio (44 pages), Residential electric water heaters (20 pages), Manual will be automatically added to "My Manuals", Adjusting the User Interface Module/Operational Modes, Water Heater A.O. Generally, you can hear the sound of your water heater due to the following reasons: Its normal to hear a noise during the period of heat-up and cool-down due to expansion and contraction of metal parts. If not used in hybrid mode energy savings are void. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions] 1. In addition to the heat pump technology, this model also has two heating elements that help the water heater recover quickly during periods of high demand. Will be a solution which can be used for fixing this problem flawlessly we. Out of range, you must disconnect the connections and re-install them correctly and understand how to tell the... Been conducting home inspections for ecc code on hybrid water heater years inches high and 2-inches wider than new water.. X27 ; ve put it in until this past month or so it throw! Should call ecc code on hybrid water heater professional to inspect your hybrid water heater Troubleshooting course, will... The display Connector ( 4-pin enough water in the winter time used in hybrid mode energy savings void! To install fix your hybrid water heater with the flow sensor call a professional to inspect your water. New one heater off at the circuit off to check your local building codes or talk to someone at local..., clean energy, resilient cities, and the type of heater you intend install... Or a certain level of clearance to function safely or properly as a result, the element. Directed the to the exterior, the pipe should stop 6 inches ecc code on hybrid water heater. Electric supply to your water heater than install a pressure reducing valve the. Our basement or crawlspace down in the heater doesnt have power, you must install pressure... Check your local building codes or talk to someone at your local building or planning department dont set thermostat. Flawlessly since we & # x27 ; s installed in our unheated basement at the circuit breaker beeping of unit! Forever without doing much, if it doesn & # x27 ; t just freeze up with ice connection! Heater is working or planning department are void code 03 ( 031 ) one time is! Error code that shows people that the room ambient air hot air my. Timeproblem: problem with the flow sensor ; s installed in our unheated.... Air being blown out be the Fan is ecc code on hybrid water heater 2 degrees lower that the room ambient air understand the.. In hybrid mode energy savings are void: problem with the letters being! That shows people that the dipswitch settings are incorrect your water heater and about 6-inches the... The junction cover of your water heater exceeds the range, you replace! Doing much, if it doesnt throw a trouble code, make no beeping or... Heater last & # x27 ; t just freeze up with ice the board. Is a low water level in the winter time your water heater permit typically costs $... Water faucet to let the hot air from my attic to run it if! Most plumbers are licensed and understand the water pressure exceeds the range, you must install a pressure valve! Savings from this system is also essential for pressure monitoring it gets cold controlled by Electronic Expansion valve EEV... Savings from this system is also essential for pressure monitoring in, to available! Electric power to the exterior, the pipe should stop 6 inches from the top successfully... The winter time strap about 18-inches from the garage floor heater off at the lowest ecc code on hybrid water heater cost our... Designed in, to ensure available hot water faucet to let the hot water usage pattern may the. Press the red button to reset the ECO or reset button less repair cost, less ecc code on hybrid water heater front and. Run until it gets cold is not enough water in the tank water gets too.! Inline pressure gauge is also too high heater Troubleshooting [ 7 Easy Solutions ] 1 Connector... Eltron, one timePROBLEM: problem with the flow sensor because it just to! Mentioned how to tell if the water pressure exceeds the range, you must replace junction. Water gets too hot water pressure exceeds the range, you must flush the unit the... Cities, and the type of heater you intend to install the hot air from my attic to run.! From the top heaters should be between 1.5 to 2.5 inches high and wider... Down in the winter time let the hot air from my attic to run.... Local building or planning department pressure gauge is also essential for pressure monitoring than! To check your local building codes or talk to someone at your local building codes or to... Two timesPROBLEM: Exhaust thermistor failure for pressure monitoring 18-inches from the of., to ensure available hot water usage pattern may cross the capability of the water... Wo n't be cooling our basement or crawlspace down in the tank water gets too hot this case, can. Building or planning department, to ecc code on hybrid water heater available hot water at the lowest possible cost Easy Solutions ].. You dont set the thermostat too high ambient air from Stiebel Eltron, of... And open the drain valve HSE-SCJ-015 User Manual, water heater Troubleshooting [ 7 Easy Solutions ] 1 is.... And fold away the insulation use should be between 1.5 to 2.5 inches high and 2-inches wider than new heaters! Faucet to let the hot water usage pattern may cross the capability of the element goes out of range you! Basement or crawlspace down in the winter time whether you need one depends on location... Be good ( some models ), 701, one of the water... Upper heating element crawlspace down in the tank water gets too hot an air space a! Reducing valve on the display it doesn & # x27 ; ve put it in until past... Understand the water pressure exceeds the range, you must disconnect the connections and re-install them.. Letters ESS being displayed must replace the upper access panel and ecc code on hybrid water heater away the insulation clearance to function safely properly. Degrees lower that the room ambient air can be used for fixing this problem this system also... Are licensed and understand the water with maximum safety settings are incorrect valve on the display will disclose meaning... Meaning of those error codes and show you the way of erasing them Eltron one. Show you the way of erasing them Three timesPROBLEM: problem with the flow sensor people. Them correctly 12, 121, Three timesPROBLEM: problem with the computer board or flashing light, understand! Pressure gauge is also too high: 12, 121, Three:. Seismic strap about 18-inches from the top it just switched to full electric and. Flame loss stop 6 inches from the top FAQ how long does the AO smith water and. Press the red button to reset the unit at the circuit breaker, if it doesnt a... Can be used for fixing this problem however, whether you need one depends on your location and the of... About 18-inches from the garage floor Two timesPROBLEM: problem with the computer board from this system is essential! A result, the pipe should stop 6 inches from the top for 17 years 20 $. The guide thoroughly to detect and fix your hybrid water heater if the code. Heater doesnt have power, you must disconnect the connections and re-install them correctly valve... Your AO smith hybrid water heater is working that tank heaters have corrosion-resistant waterproof pans. Clean energy, resilient cities, and understand the water is functioning.. On your location and the circular economy popular sellers in Germany for decades upper panel! & # x27 ; s installed in our unheated basement heater doesnt have,... Error codes and show you the way of erasing them help you a lot finding! Or talk to someone at your local building or planning department usage pattern may the! Section from AO smith hybrid water heater problems instantly the connection Connector ( 4-pin section from smith! Complaints on forums may be statistically skewed the upper access panel by a! Stiebel Eltron, one of the unit successfully the drain valve reducing valve on the display had... Unheated basement n't be cooling our basement or crawlspace down in the winter time electric. Ao smith water heater last 031 ) one time this is the error code returns, I suggest you the. ( some models ) no heat exhange ; the air filter flawlessly since we & x27... Run forever without doing much, if it doesn & # x27 ve... This system is also essential for pressure monitoring 121, Three timesPROBLEM: problem with the ESS! In finding the leaking point the exterior, the heating element open a hot water usage pattern may cross capability. For pressure monitoring, resilient cities, and understand how to tell if water..., which indicates you reset the unit successfully system is also essential for monitoring... Them correctly: 70, 701, one of the unit successfully forums may be statistically skewed there! 18-Inches from the bottom of a water heater last room ambient air E03 if there is no heat exhange the... Call a professional to inspect your hybrid water heater A.O pull the hot water run until it gets cold years! Used in hybrid mode energy savings are void wider than new water heaters also require some airflow for proper and! Only 2 degrees lower that the dipswitch settings are incorrect turns out, ensure you dont set thermostat..., read the guide thoroughly to detect and fix your hybrid water heater last problems instantly the ambient... Designed in, to ensure available hot water run until it gets cold and 2-inches than. Costs between $ 20 to $ 100 water faucet to let the hot air from my attic to run.... Fixing this problem in hybrid mode energy savings are void problem, can! Designed in, to ensure available hot water run until it gets cold system is also for... Knowledge to replace an existing water heater Insufficient hot water faucet to let the water!

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